FREQUENTLY ASKED QUESTIONS

 

At Pedestal Solutions Inc., we design and manufacture outdoor electrical enclosures for projects across Canada, including power pedestals, lighting control units, and custom-built solutions. This FAQ answers common questions from engineers, distributors, and contractors about our products, NEMA 3R and ETL certifications, installation guidelines, lead times, and ordering process. Whether you’re working on a marina, RV park, municipal infrastructure, or site development project, this page will help you find the information you need.

 

1. General Information

2. Certifications & Compliance

3. Customization & Installation

4. Purchasing & Lead Times

5. Product Lines & Use Cases

6. Warranty & Durability

 

Ready to Get the Right Power Pedestal?

 

📩 Our team will help configure a pedestal to match your specs.

📑 Quickly create the right spec sheet & drawing .

 

What is an electrical pedestal?

An electrical pedestal is a free-standing outdoor enclosure rated for electrical power use. It is commonly used to house and protect components for power control and distribution in outdoor environments.

What is a power pedestal?

A power pedestal is an outdoor-rated electrical enclosure that houses and protects wiring and components. These units are commonly used for low-voltage power distribution in parks, marinas, pathways, and site development projects.

What is a concrete base?

For PSI pedestals, a concrete base refers to a precast vault installed below grade. It allows for incoming and outgoing conduit feeds via knockouts at the base and includes threaded inserts for securely mounting the pedestal above. Learn more in our Concrete Base Guide at www.pedestalsolutions.com/concrete-base

Are your pedestals NEMA 3R rated?

Yes. All PSI pedestals are NEMA 3R Listed, which means they have passed environmental testing and are audited quarterly to maintain compliance.

What is ETL Certification?

ETL Certification confirms our products meet Canadian safety standards. It authorizes PSI to self-certify our pedestals under ongoing inspections and lab-tested procedures.

Can I get custom configurations or features?

Absolutely. If you don’t see the configuration you need, we can design one for your project, tailored to your local power authority’s standards. Start your request using our Part Number Builder at www.pedestalsolutions.com/part-number-builder

Do you offer installation support?

Yes. Standard units include a QR code linking to installation instructions. For custom units, we recommend having a certified electrician complete the field installation.

Where can I buy your pedestals?

We sell exclusively through our trusted network of distributors. These partners are highly knowledgeable about our products and their applications. View our distributor list at www.pedestalsolutions.com/distributors

What is the lead time for orders?

Lead times depend on availability and customization. Most standard units ship within 2–6 weeks after PO approval. Custom builds may require more time.

What is the difference between PP39 and PPXL?

PP39: 120/240V, up to 30A. Ideal for pathway lighting, gates, and smaller RV campsites. PPXL: Up to 600V, 50A x4 connections. Best for large marina vessels or full-service RV sites.

What is the difference between the PP Pedestals (PP39, PPFM, PPXL)?

All PP units are outdoor-rated for temporary power with in-direct lighting. PP39: 120/240V, up to 30A. Used in pathways, campsites, and smaller marinas. PPFM: 120/208/240V, up to 50A. Bridges the gap between PP39 and PPXL. It includes an 8-circuit GFI load center and supports wall, pole, or ground mounting. Ideal for RV parks, campsites, marina slips, and Level 2 EV charging. PPXL: Up to 600V, four 50A connections. Perfect for full-power marina sites and large RV setups.

Do you offer a warranty?

Yes, we provide a 10-year warranty on all standard units. Made from 5052 Aluminum or Stainless Steel, each enclosure is treated for UV and corrosion resistance before leaving our shop. You’ll find our full warranty details at www.pedestalsolutions.com/resource-library

Feedback & Ideas

At Pedestal Solutions Inc., we design and manufacture outdoor electrical enclosures for projects across Canada, including power pedestals, lighting control units, and custom-built solutions. This FAQ answers common questions from engineers, distributors, and contractors about our products, NEMA 3R and ETL certifications, installation guidelines, lead times, and ordering process. Whether you’re working on a marina, RV park, municipal infrastructure, or site development project, this page will help you find the information you need.

What is an electrical pedestal?

An electrical pedestal is a free-standing outdoor enclosure rated for electrical power use. It is commonly used to house and protect components for power control and distribution in outdoor environments.

What is a power pedestal?

A power pedestal is an outdoor-rated electrical enclosure that houses and protects wiring and components. These units are commonly used for low-voltage power distribution in parks, marinas, pathways, and site development projects.

What is a concrete base?

For PSI pedestals, a concrete base refers to a precast vault installed below grade. It allows for incoming and outgoing conduit feeds via knockouts at the base and includes threaded inserts for securely mounting the pedestal above. Learn more in our Concrete Base Guide at www.pedestalsolutions.com/concrete-base

Are your pedestals NEMA 3R rated?

Yes. All PSI pedestals are NEMA 3R Listed, which means they have passed environmental testing and are audited quarterly to maintain compliance.

What is ETL Certification?

ETL Certification confirms our products meet Canadian safety standards. It authorizes PSI to self-certify our pedestals under ongoing inspections and lab-tested procedures.

Can I get custom configurations or features?

Absolutely. If you don’t see the configuration you need, we can design one for your project, tailored to your local power authority’s standards. Start your request using our Part Number Builder at www.pedestalsolutions.com/part-number-builder

Do you offer installation support?

Yes. Standard units include a QR code linking to installation instructions. For custom units, we recommend having a certified electrician complete the field installation.

Where can I buy your pedestals?

We sell exclusively through our trusted network of distributors. These partners are highly knowledgeable about our products and their applications. View our distributor list at www.pedestalsolutions.com/distributors

What is the lead time for orders?

Lead times depend on availability and customization. Most standard units ship within 2–6 weeks after PO approval. Custom builds may require more time.

What is the difference between PP39 and PPXL?

PP39: 120/240V, up to 30A. Ideal for pathway lighting, gates, and smaller RV campsites. PPXL: Up to 600V, 50A x4 connections. Best for large marina vessels or full-service RV sites.

What is the difference between the PP Pedestals (PP39, PPFM, PPXL)?

All PP units are outdoor-rated for temporary power with in-direct lighting. PP39: 120/240V, up to 30A. Used in pathways, campsites, and smaller marinas. PPFM: 120/208/240V, up to 50A. Bridges the gap between PP39 and PPXL. It includes an 8-circuit GFI load center and supports wall, pole, or ground mounting. Ideal for RV parks, campsites, marina slips, and Level 2 EV charging. PPXL: Up to 600V, four 50A connections. Perfect for full-power marina sites and large RV setups.

Do you offer a warranty?

Yes, we provide a 10-year warranty on all standard units. Made from 5052 Aluminum or Stainless Steel, each enclosure is treated for UV and corrosion resistance before leaving our shop. You’ll find our full warranty details at www.pedestalsolutions.com/resource-library